Privacy Policy

1. ACCEPTANCE OF TERMS

This Privacy Policy ("Policy") governs the manner in which FuturePost ("we," "us," "our," or "Company") collects, uses, maintains, and discloses information collected from users ("User," "you," or "your") of the FuturePost service (the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Policy.

2. INFORMATION COLLECTION

3. USE OF COLLECTED INFORMATION

FuturePost collects and uses User information for the following purposes:

• Service Provision: To provide, operate, maintain, and deliver the core functionality of the Service, including storing letters and delivering them at scheduled times
• Account Management: To authenticate Users, manage accounts, and verify User identity
• Communication: To send transactional emails, including letter deliveries, service notifications, security alerts, and administrative communications
• Service Improvement: To analyze usage patterns, diagnose technical issues, and improve the features and performance of the Service
• Security and Fraud Prevention: To detect, prevent, and address security incidents, fraud, or illegal activities
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests

4. DATA PROTECTION AND SECURITY

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL/TLS) encryption for data transmission
• Restricted access controls limiting database access to authorized personnel only
• Regular security assessments and updates
• Secure hosting infrastructure with redundancy and backup systems
• Password authentication and session management protocols

Disclaimer: However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge and accept that you provide information at your own risk.

5. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, rent, or otherwise transfer your personally identifiable information or User Content to third parties. We may share information only in the following limited circumstances:

• Public Letters: If you elect to make a letter public, that letter content will be accessible to anyone, including third parties, search engines, and the general public. You grant us permission to publicly display such letters. We have no control over how third parties use or share your public letters once they are made public
• Service Providers: We may engage trusted third-party service providers to perform functions on our behalf (e.g., hosting, email delivery, database management). These parties are contractually obligated to maintain confidentiality and use information only for the purposes for which it was disclosed
• Legal Requirements: We may disclose information when required by law, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity, subject to this Policy
• With Your Consent: We may share information for any other purpose disclosed to you with your explicit consent

6. DATA RETENTION

We retain your account information and User Content for as long as your account remains active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Upon account deletion, we will remove your personal information and User Content from our active databases within a reasonable timeframe, subject to legal retention requirements. Certain information may be retained in backup systems for a limited period.

Note on Public Letters: If you previously designated letters as public, those letters may have been cached by search engines, archived by third parties, or otherwise copied. We cannot control or remove such copies held by third parties even after you delete your account or change a public letter to private.

7. YOUR RIGHTS AND CHOICES

Subject to applicable law, you have the following rights regarding your personal information:

• Right to Access: You may request access to the personal information we hold about you
• Right to Rectification: You may update, correct, or modify your account information at any time through your account settings
• Right to Deletion: You may request deletion of your account and all associated personal information and User Content
• Right to Data Portability: You may request a copy of your letters and account data in a machine-readable format
• Right to Object: You may object to certain processing of your information, subject to legal limitations
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw such consent at any time

To exercise any of these rights, please contact us using the contact information provided in Section 12.

8. CHILDREN'S PRIVACY

The Service is not intended for, nor directed to, children under the age of thirteen (13) years. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child under 13 has provided personal information to us, please contact us immediately.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your jurisdiction. By using the Service, you consent to such transfers.

10. THIRD-PARTY LINKS

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. When we make material changes, we will notify you by email (to the address specified in your account) or by posting a prominent notice on the Service at least thirty (30) days prior to the changes taking effect. Your continued use of the Service after such modifications constitutes your acknowledgment and acceptance of the modified Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

12. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which FuturePost operates, without regard to its conflict of law provisions.